PRIVACY POLICY
SACO Mining (Pty) Ltd respects the privacy of individuals who visit our website and interact with us.
This Privacy Policy explains how we collect, use, store, protect and otherwise process personal information when you visit our website, contact us, submit an enquiry, or otherwise interact with our online services.
SACO Mining is committed to processing personal information responsibly and in accordance with applicable South African data-protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Information We May Collect
Depending on how you interact with our website, we may collect information such as:
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Full name
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Company or organisation
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Email address
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Telephone number
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Information contained in your enquiry
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Communications you send to us
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Information submitted through contact or enquiry forms
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Website usage information
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IP address
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Browser and device information
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Information collected through cookies and similar technologies
We only seek to collect information that is reasonably necessary for the relevant purpose.
2. How We Use Your Information
We may use personal information to:
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Respond to enquiries and requests
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Communicate with prospective clients, partners, suppliers and stakeholders
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Provide information about our company and projects
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Manage business relationships
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Improve our website and online services
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Understand website usage and performance
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Maintain website security
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Comply with legal and regulatory obligations
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Protect our legitimate business interests
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We will not use personal information for purposes incompatible with the purpose for which it was collected, unless permitted or required by applicable law.
3. Lawful Processing
SACO Mining will process personal information in accordance with applicable legal requirements and the principles governing lawful processing under POPIA.
Depending on the circumstances, processing may be based on consent, contractual necessity, legal obligations, legitimate interests or another lawful basis recognised by applicable law.
POPIA establishes conditions for lawful processing and provides rights to data subjects regarding their personal information.
4. Sharing of Personal Information
We may share personal information where reasonably necessary with:
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Service providers assisting us with website hosting and maintenance
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Website analytics or technology providers
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Professional advisers
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IT and cybersecurity service providers
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Government authorities or regulators where legally required
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Other parties where disclosure is authorised or required by law
We do not sell personal information to third parties.
5. International Transfers
Some technology or service providers used by our website may process information outside South Africa.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that such processing complies with applicable legal requirements.
6. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, comply with legal obligations, resolve disputes, or protect our legitimate interests.
8. Your Rights
Subject to applicable law, you may have rights to:
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Request access to personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion where legally applicable
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Object to certain processing
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Withdraw consent where processing is based on consent
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Lodge a complaint concerning the processing of your personal information
The Information Regulator confirms that data subjects have rights including access, correction and objection in relation to personal information.
9. Contact Us
For privacy-related enquiries or requests, please contact:
SACO Mining (Pty) Ltd
Email: [privacy@sacomining.co.za / official email]
Telephone: [Insert number]
Address: [Insert registered/business address]
The Information Regulator states that an Information Officer is responsible for helping ensure compliance with POPIA and dealing with requests made under the Act.
10. Complaints
If you believe that your personal information has been processed unlawfully, we encourage you to contact us first so that we can investigate the matter.
You may also approach the Information Regulator of South Africa in accordance with applicable procedures. The Regulator provides mechanisms for POPIA complaints and compliance matters.